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How long does it take to process and ship my order?
Ans:Shipping fees depend on the weight of your items along with the destination.Shipping within the UK We offer FREE shipping on all orders over $49 of regularly priced and sale items being shipped within the UK. We also offer affordable options for expedited.

How can I check and track the status of my order?
Ans:Our handling time is 1-4 business days after your payment has been processed, a tracking number (if applicable) will be provided to you after that. We charge very low shipping fees for our customers to save you even more money.

What are your shipping options and charges?
Ans:

What are your payment option?
Ans:Online Payment:We accept a number of secure and convenient payment methods:

1. PayPal:

The most popular online payment method. We are fully PayPal verified so you can always shop with peace of mind.

2. Credit Card:

Buyers can pay securely by credit card via PayPal.

3. Wired Transfer:For orders which exceed $1,500, please contact us at our Support Center.

Note: Please tell us after you pay the wired transfer with your order number, the amount paid, the transaction number and the exact date you made the wired transfer.

4. Western Union

Note: Please tell us the following information after you have paid using Western Union

1) The 10 digit control number.

2) Sender’s name.

3) The exact amount you sent.

4) Sender’s address.

5) Your shipping address.

How do I make an exchange?
Ans:Exchange:
-In case you are not satisfied with your purchase, you can exchange any merchandise bought from boots.cheap within 15 days from the original date of invoice, provided that the footewear or shoes being returned for exchange is unused, clean, and in their original state and packagin
-Please keep your invoice safe and intact as it is essential to give the same to the store while getting your product exchanged

How do I make a return?
Ans:We have provided support system via mail support@boots.cheap so to guarantee a fast and smooth warranty process, please indicate your ticket with all the details such as your order number, SKU number or the product name. Then kindly follow these 3 steps:

1. Description of issue

2. Once we have reviewed all the details above, we will arrange a return under warranty

3. Please ship the package according to the instructions provided by our team.

All faulty items under the 30 days warranty should be returned to our warehouse with a form filled provided by our Customer Support Team.When we receive your faulty product our team will do test & then will replace at our cost or refund you.

What is your policy on exchanges and returns?
Ans: We are happy to exchange any regularly priced or sale item you’re not 100% satisfied with, as long as the item is:

1)UNWORN and in new condition (no visible wear or tear) with original tags
2)In the original packaging with the receipt or packing slip
3)Within 10 days of the purchase date

To ensure shoes are returned in new condition, we recommend you first try them on in an indoor carpeted area to determine if there are any fit concerns or defects.

Have you received my returned item?
Ans:If you mailed your return using the Boots.cheap, please track the package to find out if it has been delivered. If you elected to use an alternate ship method for your return or exchange, then please check the tracking information for that carrier.

Once your return or exchange is received and inspected by the fulfillment center (usually within 5-7 business days of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.